Outsourcing and shared services
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Take risks to create reform: Hayes
Good management and a willingness to take more risks will deliver reform, Minister of State Brian Hayes has told an…
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Shared services in the Irish public sector
Arthur Cox’s Pearse Ryan and Aaron Boyle discuss some of the key issues to consider in implementation of a shared…
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Outsourcing in local government
Pat McLoughlin, Chair of the Local Government Efficiency Implementation Group, detailed the experience of external service delivery in the local…
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Citizen-centred public services
Abtran CEO Michael Fitzgerald outlines how Ireland can move towards achieving a global leadership position in the provision of government…
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The North’s shared services
eolas outlines the scale of the reform agenda and the main shared services in place for the Northern Ireland Civil…
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Traceability assures quality
The Department of Agriculture, Food and the Marine’s Michael Bunyan outlined the private sector’s role in farm information systems at…
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An outsourcing journey
Helen Moran shares InjuriesBoard.ie’s experience of outsourcing and how it manages the relationship with the service centre provider. One of…
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